What is included in the service?

At Flo Utilities, we specialise in delivering professional water leak repairs on behalf of insurance companies throughout Stoke-on-Trent and surrounding areas, covering a 15-mile radius including Derbyshire, Stafford, Stone, Rugely, and Cannock.

Streamlined Insurance Repair Process

When water leaks cause property damage, the insurance claims process can add unwanted complexity during an already stressful time. Flo Utilities simplifies this process by working directly with insurance companies to manage repairs professionally and efficiently.

Our streamlined approach means:

  • Direct communication with insurers: We liaise directly with insurance companies, minimising paperwork for property owners
  • Professional documentation: Complete photographic evidence and detailed reports for claim processing
  • Compliance assurance: All repairs meet insurance company specifications and industry standards
  • Transparent process: Clear communication throughout the repair timeline
  • Single point of contact: Simplified management of the entire repair process

Comprehensive Insurance Repair Services

Our insurance repair services extend across all aspects of water leak damage:

  • Emergency leak control: Rapid response to prevent further damage
  • Precise leak detection: Using advanced technology to locate hidden leaks
  • Professional repairs: Expert restoration of damaged pipework
  • Lead pipe replacement: Complete replacement services when required
  • Impact moling: Trenchless solutions that minimise property disruption
  • Compliance certification: Full documentation of all completed work

The Flo Utilities Insurance Repair Advantage

Our service stands apart through several key advantages:

  1. Technical Excellence: We invest continuously in specialist equipment and comprehensive training, providing capabilities that smaller contractors cannot match. Our accreditations with Watersafe, WIAPS, NPORS and EUSR demonstrate our commitment to professional standards.
  2. Integrated Solutions:  Unlike companies that only detect leaks or only perform repairs, Flo Utilities provides complete solutions through a single point of contact. We handle every aspect from initial assessment through to final restoration, simplifying the claims process.
  3. Insurance-Specific Expertise: We understand insurance requirements and documentation standards, ensuring smooth claim processing. Our detailed reporting and photographic evidence meet insurer specifications, helping expedite claim approvals.
  4. Professional Standards: Our fully insured and accredited technicians approach each property with respect and care, maintaining cleanliness and minimising disruption throughout the repair process. We take pride in delivering repairs that meet or exceed insurance company standards.

How Our Insurance Repair Process Works

  1. Initial Contact: Insurance companies or policyholders contact Flo Utilities to arrange assessment
  2. Professional Assessment: Our technicians evaluate the leak situation and document all findings
  3. Repair Proposal: We provide comprehensive repair proposals that meet insurance requirements
  4. Authorisation: Once approved by the insurance company, repairs are scheduled promptly
  5. Expert Repairs: Our team completes all necessary work to the highest professional standards
  6. Documentation: Detailed completion reports and certification provided to insurers
  7. Quality Assurance: All repairs thoroughly tested before project closure

Why Insurance Companies Choose Flo Utilities

Insurance companies value our professional approach and technical capabilities. Our reputation is built on:

  • Reliability: Consistent delivery of high-quality repairs
  • Transparency: Clear communication and detailed documentation
  • Efficiency: Cost-effective solutions that prevent claim escalation
  • Professionalism: Fully accredited and insured technical team
  • Customer care: Respectful treatment of policyholders throughout the process

Contact for Insurance Repair Services

If you're an insurance company representative or a policyholder seeking professional repair services, contact Flo Utilities today for prompt assistance with water leak repairs and related services.

Phone: 0782 784 7003
Email: Enquiries@floutilities.co.uk

Serving Stoke-on-Trent and surrounding areas including Derbyshire, Stafford, Stone, Rugely, and Cannock

Direct Insurance Liaison
Rapid Response
Fully Documented Repairs
Complete Claim Management
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Don't Let Water Leaks Damage Your Property.

Contact our accredited specialists today for swift, expert leak detection and repair services across Staffordshire and surrounding areas.

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We also offer other services.

Lead Pipe Replacement

We safely remove and replace outdated lead piping with modern materials, improving water quality and ensuring compliance with current regulations.

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Leak Repair

Swift, professional repairs for all types of water leaks, completed to the highest standard with full insurance and warranty coverage.

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